Frequently Asked Questions
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Orion Global English is a professional communication programme designed for non-native English speakers who work in corporate or international environments. It is built around a realistic business scenario called Project Orion, which runs across 11 modules and covers the full range of professional communication situations, from writing proposals and running meetings to handling difficult conversations and negotiating outcomes. The programme is available at three tiers, each offering a different level of AI coaching and personal support.
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No. This programme is specifically designed for professionals who already work in English and want to communicate with more confidence, precision, and impact. It does not cover basic grammar, everyday vocabulary, or exam preparation. The focus is on professional communication as a working skill, in the real situations where it matters most.
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Most Business English courses teach language in isolation, vocabulary lists, grammar rules, and scripted phrases. This programme is built around a single, realistic business storyline that runs from start to finish. Every task asks you to produce something, a written response, a spoken recording, a professional email, and receive feedback on what you actually produced. The learning is always in context, which means it transfers directly to your real work rather than staying theoretical.
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Project Orion is the fictional but realistic business scenario that runs through the entire programme. You are assigned to lead a new global initiative at your company and work through 11 modules covering every major communication challenge that comes with it, proposals, meetings, presentations, stakeholder management, negotiations, and more. The scenario gives the learning a coherent arc, so each module builds on the last in the same way real work does
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Yes. Every module includes both written and spoken tasks. Written tasks receive feedback from the AI writing coach in Tiers 1, 2, and 3. Spoken and recorded tasks receive feedback from the AI conversational coach in Tiers 2 and 3. All tasks include model answers regardless of tier.
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All three tiers are built on the same 11-module curriculum. The difference is the level of AI coaching and personal support.
Tier 1, Self-Paced with AI Writing Coach at $249, includes the full curriculum with an AI writing coach on every written task, model answers for all tasks, access to the learner community, and lifetime access to all materials.
Tier 2, Self-Paced with Full AI Coaching at $449, includes everything in Tier 1 plus an AI conversational coach on every spoken and recorded task across all modules.
Tier 3, Personalised Mentorship at $997, includes everything in Tiers 1 and 2, plus 10 additional real-world scenarios with full AI coaching on both written and spoken tasks, and six personal sessions with Pola over a three-month period.
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If you prefer to learn independently with intelligent writing support built in, Tier 1 is the natural starting point. If you want feedback on both your written and spoken English without any scheduling constraints, Tier 2 gives you that. If you want tailored expert support alongside the full AI coaching experience, or if you are preparing for a specific high-stakes moment in your professional life, Tier 3 is the most direct path forward.
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Yes. If you start with Tier 1 and want to move to Tier 2, the upgrade costs $200. If you want to upgrade to Tier 3 from either Tier 1 or Tier 2, contact us and we will discuss the options. Your progress carries with you regardless of which tier you move to.
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The 10 complementary scenarios cover professional situations that sit at the edges of the main curriculum and come up regularly in real working life. They include situations such as misaligned stakeholder expectations, scope creep, quality assurance issues, live Q&A under pressure, client dissatisfaction, cultural misunderstandings, and budget negotiations. Each scenario includes full AI coaching on both written and spoken tasks.
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Yes. Tier 3 is all inclusive at $997. There is no separate purchase required. Everything in Tiers 1 and 2 is included alongside the 10 additional scenarios and the six personal sessions with Pola.
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The AI writing coach gives you instant, personalised feedback on your written responses across every module. You submit your response to a written task and receive feedback specific to that task and its professional context, covering clarity, tone, structure, and effectiveness. You can revise and resubmit as many times as you like. There is no limit and no waiting.
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The AI conversational coach works in the same way but for spoken and recorded tasks. You record your response, submit it, and receive feedback specific to the professional situation you were practising. It is not a general conversation practice tool. The feedback is tied to the task and context you are working in.
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Yes. Both AI coaches are available whenever you need them, with no scheduling required. This is one of the key differences between the AI coaching tiers and a programme built around live sessions.
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The AI writing coach is the same in all three tiers. The AI conversational coach is available in Tiers 2 and 3. In Tier 3 both coaches also cover the 10 additional scenarios, which are not included in Tiers 1 or 2.
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There are six sessions over a three-month period, approximately one every two weeks, via video call. Each session is built around your specific work situations, current challenges, and communication goals rather than a fixed agenda. Some sessions will focus on something you are preparing for. Others will be more reflective. Between sessions you have access to Pola for async questions and follow-up.
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That depends on what you are working on. Sessions commonly focus on areas such as preparing for a high-stakes presentation or negotiation, handling a difficult conversation or stakeholder relationship, improving how your written communication lands, developing a clearer sense of your professional voice in English, and reviewing and refining real work you bring to the session.
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Sessions can be rescheduled with 24 hours notice. We will find an alternative time that works for both of us.
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That is entirely up to you. Sessions can be recorded for your personal reference if you would find that useful. Recordings are private and shared only with you.
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This programme is designed for professionals with a solid working level of English, B2 on the CEFR scale or equivalent. If you can hold a work conversation in English and write professional emails with reasonable confidence, you are ready. If you are unsure, get in touch and we will help you assess whether this is the right fit.
We focus on refining your communication, not teaching basic grammar. If you're not sure about your level, feel free to contact us.
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The 11 modules contain approximately 15 to 20 hours of content. Most learners complete the main curriculum in 6 to 8 weeks at 2 to 3 hours per week. You have lifetime access to all materials, so you can work at whatever pace suits you.
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Yes. The programme is hosted on Thinkific, which works on desktop, tablet, and mobile.
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Yes. Contact us at learn@orionglobalenglish.com to discuss bulk enrolment and team pricing.
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Yes. The communication skills covered in this programme are relevant to professionals at every level, from those working in international environments for the first time to those leading teams and representing the organisation externally.
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All major credit cards are accepted through Thinkific, the platform the programme is hosted on. For Tier 3 and company purchases, contact us directly to arrange payment.
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For Tiers 1 and 2, if you are not satisfied after completing Module 1, contact us within 7 days of purchase for a full refund. For Tier 3, given the personalised nature of the engagement, refunds are handled on a case-by-case basis. Please get in touch if you have any concerns.
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Payment plans are not currently available for Tiers 1 or 2. For Tier 3 and company purchases, payment plan options may be available. Contact us to discuss.
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Contact us at learn@orionglobalenglish.com and we will help resolve any technical problems as quickly as possible.
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We're here to help. Contact us at learn@orionglobalenglish.com or use our contact form.