Frequently Asked Questions

  • This course is designed for intermediate to advanced learners (B2 level or higher on the CEFR scale). If you can hold work conversations in English and write professional emails with some confidence, you're ready for this course.

    We focus on refining your communication, not teaching basic grammar. If you're not sure about your level, feel free to contact us.

  • The course contains approximately 15-20 hours of content. Most learners complete it in 6-8 weeks, studying 2-3 hours per week. However, you have lifetime access, so you can go at your own pace.

  • The course follows a realistic business scenario called Project Orion. You'll learn to:

    • Write internal and external proposals

    • Communicate in meetings (clarifying, disagreeing, making requests)

    • Handle small talk and cross-cultural communication

    • Give progress updates and reports

    • Present to stakeholders

    • Handle pushback and difficult conversations

    • Negotiate and build relationships

    Each module builds on the previous one, just like a real project.

  • Currently, we do not offer formal certification. However, you'll have completed a comprehensive, scenario-based programme that directly applies to your work. Many learners add "Completed Orion Global English Business Communication Programme" to their LinkedIn profile.

  • Yes. The course is hosted on Thinkific, which works on desktop, tablet, and mobile devices. You can learn anywhere.

  • Guided Coaching (4 sessions, $499 + self-paced course):

    • For mid-level professionals

    • 60-minute sessions

    • Focuses on applying course concepts to your real work situations

    • 8-12 week programme

    Executive Mentorship (6 sessions, $699 + self-paced course):

    • For senior professionals and leaders

    • 90-minute sessions

    • Strategic, leadership-level communication focus

    • Confidential, high-level guidance

    • 12-16 week programme

  • No. The self-paced course provides the foundation we build on during live sessions. All learners must complete (or be actively working through) the self-paced course before starting coaching or mentorship.

    If you have other training needs for yourself or your company that you are considering, we would be happy to set up time with you to discuss them.

  • After you enroll, we'll coordinate a schedule that works for both of us. Sessions are typically held every 2-3 weeks via Zoom, giving you time to apply what you learn between calls.

  • Life happens. You can reschedule sessions with 24 hours' notice. We'll find an alternative time that works for both of us.

  • That's up to you. We can record sessions for your personal reference if you'd like. Recordings are private and only shared with you.

  • We accept all major credit cards through our secure payment platform (Thinkific).

    For coaching and mentorship programmes, please contact us directly to arrange payment.

  • For the self-paced course: If you're not satisfied after completing Module 1, contact us within 7 days of purchase for a full refund.

    For coaching/mentorship: Due to the personalised nature of these programmes, refunds are handled on a case-by-case basis. Please contact us if you have concerns.

  • Currently, payment plans are not available for the self-paced course (€149).

    For coaching and mentorship programmes, payment plans may be available. Contact us to discuss options.

  • Lifetime access for the self-paced course. Once you enroll, the content is yours to revisit whenever you need it.

  • Yes. We work with companies to provide tailored business communication training for teams. Visit our For Companies page or contact us to discuss your needs.

  • Absolutely. We can arrange bulk pricing and enrollment. Contact us at learn@orionglobalenglish.com for details.

  • The course is hosted on Thinkific, a reliable and user-friendly learning platform.

  • Contact us at learn@orionglobalenglish.com and we'll help resolve any technical problems quickly.

  • The course is designed to be accessed online through Thinkific. Some materials may be downloadable (PDFs, templates), but the full course content remains on the platform to ensure you always have access to updates.

  • We're here to help. Contact us at learn@orionglobalenglish.com or use our contact form.